KleanFloBetterclean Services

Timesheet review

Use this page when checking missing timesheets, needs-review entries, duration variance, geofence warnings, and payable time before payroll or customer queries.

Printable guide Download the Daily Tasks and Timesheet Review PDF Editable Word version

When to use this

Missing timesheetsDashboard shows planned jobs where no timesheet has been logged.
Needs reviewA timesheet has been recorded but requires office review before it should be trusted for payroll.
Duration varianceThe actual time is significantly different from the planned time and needs checking.
Geofence warningThe check-in or check-out location is outside the site geofence and may need investigation.
IVR phone check-inPhone check-in entries can need review when no matching schedule was found or when no GPS location was captured.
NFC card check-inNFC entries confirm the staff member scanned the site card, but still need review when there is a missing check-out, schedule mismatch, or duration issue.

Review order

  1. Start from Dashboard. Open the Missing timesheets card to see planned jobs without a recorded timesheet.
  2. Check Today's Plan. Confirm whether the work was not started, in progress, completed, or shown differently from the timesheet record.
  3. Open Timesheets. Review Needs review first, then check All entries for the date, branch, supervisor, customer, site, and staff member.
  4. Check planned versus actual duration. Compare planned duration, actual recorded duration, and payable duration before approving.
  5. Review geofence flags. If the check-in or check-out was outside the site geofence, check whether the staff member was genuinely outside or whether the geofence is set incorrectly.
  6. Resolve missing or wrong entries. Add notes, correct the record where permitted, or follow up with the staff member or supervisor.
  7. Escalate unclear issues. Include the customer, site, staff member, date, screen, and expected result when raising a support question.

What each result means

No timesheet

The schedule exists but no check-in/check-out record has been logged.

Check Today's Plan and speak to the supervisor or staff member before assuming the work was missed.
Needs review

KleanFlo has a record, but something about it needs office attention.

Common reasons include duration variance, manual entries, missing check-out, or geofence warnings.
Outside geofence

The recorded location was outside the saved site boundary.

Check the site geofence before approving payroll if the warning looks wrong.
Duration issue

The actual time does not match the planned time closely enough.

Confirm whether the payable duration should be adjusted or left as recorded.
IVR entry without schedule

The staff member used phone check-in, but KleanFlo could not match the call to a planned schedule.

Check the site, staff member, caller details, and schedule before approving payable time.
NFC card entry

The staff member used the mobile app to scan the site NFC card instead of using GPS tracking.

Review the same exceptions: missing check-out, duration variance, wrong site, or missing schedule.

Where to go next

Open Dashboard guideDaily tasks workflowCheck Today's PlanUnderstand geofence warningsUnderstand IVR phone check-in entriesUnderstand NFC card check-in entriesRaise a support question